INYOU WELLNESS

TERMS & CONDITIONS

Version 1.0

Effective Date: 1-June-2026

These Terms & Conditions ("Terms") govern your access to and use of the InYou Wellness

website ("Website"), products, and services offered by PURE SUPPLEMENTS PRIVATE

LIMITED ("Company" "InYou" "InYou Wellness" "we" "our",,,,, or "us"). By accessing,

browsing, registering on, or placing an order through the Website, you acknowledge that you

have read, understood, and agreed to be bound by these Terms, our Privacy Policy,

Shipping Policy, Cancellation & Replacement Policy, and all other policies published on the

Website.

If you do not agree with these Terms, you should discontinue the use of the Website

immediately.

1. COMPANY INFORMATION

The Website is owned and operated by:

PURE SUPPLEMENTS PRIVATE LIMITED

Customer Support Email:

care@inyouwellness.com

Customer Care:

080-47361616

FSSAI License No.

10019064001750

Products are manufactured by approved manufacturing partners in compliance with

applicable Indian regulations.

Registered and operational details may be updated from time to time on the Website.2. DEFINITIONS

For the purposes of these Terms:

Account means a registered customer profile created on the Website.

Customer means any person browsing or purchasing products through the Website.

Order means any purchase placed through the Website.

Products means wellness products, dietary supplements, nutraceuticals, intimate wellness

products, hormonal wellness products, and other goods offered by InYou Wellness.

Website refers to all webpages under www.inyouwellness.com including mobile versions

and any future mobile applications.

3. ACCEPTANCE OF TERMS

By using the Website you confirm that:

  • you are legally competent to enter into a binding contract;
  • you are at least 18 years of age or are using the Website under parental or legal
  • guardian supervision;
  • all information provided by you is accurate and complete;

you will comply with all applicable laws while using the Website.

4. ELIGIBILITY

The Website is intended for individuals residing in India.

Orders may only be placed by persons capable of entering into legally enforceable contracts

under the Indian Contract Act, 1872.

The Company reserves the right to refuse service where eligibility requirements are not met.

5. ABOUT OUR PRODUCTSInYou Wellness develops and markets wellness products designed to support everyday

  • health and well-being.
  • Our portfolio includes products supporting:
  • Women's Wellness
  • Intimate Wellness
  • Hormonal Wellness
  • Fertility Wellness
  • Men's Wellness
  • Sexual Wellness
  • Lifestyle Wellness
  • Nutritional Supplementation

Our products are intended to complement a healthy lifestyle and are not intended to

diagnose, treat, cure, or prevent any disease unless expressly permitted under applicable

law.

6. MEDICAL INFORMATION

The information provided on this Website is intended solely for educational and informational

purposes.

Nothing contained on the Website constitutes:

  • medical advice;
  • diagnosis;
  • prescription;
  • treatment recommendation;
  • substitute for consultation with a qualified healthcare professional.

Customers should consult their physician before using any dietary supplement, particularly if

they:

  • are pregnant;
  • are planning pregnancy;
  • are breastfeeding;
  • suffer from any chronic illness;
  • are undergoing fertility treatment;
  • are taking prescription medication;

have known allergies to ingredients.7. PRODUCT REPRESENTATION

We strive to ensure that all product descriptions, specifications, ingredient information,

images, packaging, pricing, and other content displayed on the Website are accurate.

However:

  • colours may vary depending on display settings;
  • packaging may change due to manufacturing updates;
  • ingredients may be updated by manufacturers from time to time;
  • typographical errors may occasionally occur.

The Company reserves the right to correct any inaccuracies without prior notice.

8. PRODUCT AVAILABILITY

All products displayed on the Website are subject to availability.

The Company reserves the right to:

  • discontinue products;
  • limit product quantities;
  • modify formulations where legally permissible;
  • suspend sales;
  • reject orders where stock is unavailable.

9. ACCOUNT REGISTRATION

Customers may create an account to facilitate purchases.

Customers agree to:

  • maintain accurate information;
  • keep login credentials confidential;
  • notify us immediately of unauthorized access;
  • accept responsibility for activities occurring under their account.

The Company reserves the right to suspend or terminate accounts involved in fraudulent or

unlawful activities.10. PRICING

All prices displayed on the Website are in Indian Rupees (INR).

Prices are inclusive or exclusive of applicable taxes as indicated at checkout.

The Company reserves the right to:

  • revise prices;
  • correct pricing errors;
  • withdraw promotional pricing;
  • modify offers without prior notice.

The applicable price shall be the price displayed at the time of successful order placement.

11. ORDER ACCEPTANCE

Submission of an order constitutes an offer by the customer to purchase products.

Acceptance occurs only after the Company dispatches the order.

The Company reserves the right to refuse or cancel any order including where:

  • payment authorization fails;
  • fraudulent activity is suspected;
  • incorrect pricing is displayed;
  • inventory is unavailable;
  • delivery location is not serviceable;
  • regulatory restrictions apply.

12. PAYMENT METHODS

We currently accept multiple secure payment methods including:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets

Cash on Delivery (where available)No additional Cash on Delivery charges are presently levied unless specifically

communicated during checkout.

13. CANCELLATION POLICY

Customers may request cancellation of an order before dispatch.

Once an order has been dispatched, cancellation requests cannot be accepted.

Cancellation requests may be submitted through Customer Support using the contact details

published on the Website.

Approved cancellations will be refunded through the original payment method in accordance

with our Cancellation & Replacement Policy.

14. SHIPPING AND DELIVERY

14.1 InYou Wellness currently delivers products across India through reputed logistics

partners.

14.2 Delivery timelines displayed on the Website are estimates only and may vary

depending on the customer's location, weather conditions, public holidays, courier partner

operations, regulatory inspections, or unforeseen events.

14.3 While the Company endeavors to deliver all orders within industry-standard timelines,

delivery dates are indicative and should not be considered guaranteed delivery

commitments.

14.4 Risk and title in the Products pass to the Customer upon successful delivery at the

shipping address provided during checkout.

14.5 Customers are responsible for ensuring that the delivery address and contact details

provided are accurate and complete.

14.6 Additional delivery attempts or reshipment charges may apply if deliveries fail due to

incorrect information or customer unavailability.

15. ORDER TRACKING15.1 Upon dispatch, Customers will receive shipment confirmation through one or more

communication channels including email, SMS, WhatsApp or other available electronic

communication.

15.2 Tracking information is generated by third-party logistics providers and may

occasionally experience delays in updating.

15.3 InYou Wellness shall not be liable for temporary inaccuracies in courier tracking

systems.

16. CANCELLATION OF ORDERS

16.1 Customers may cancel an order only before dispatch.

16.2 Cancellation requests received after dispatch cannot be accepted.

16.3 In exceptional circumstances, InYou Wellness reserves the right to cancel any order

before dispatch including but not limited to:

  • Pricing errors
  • Product unavailability
  • Payment verification failure
  • Suspected fraudulent transactions
  • Regulatory restrictions
  • Force majeure events

16.4 Refunds for approved cancellations shall be processed in accordance with the

Cancellation & Replacement Policy.

17. NO RETURN POLICY

17.1 Due to hygiene, health, safety, quality assurance, and consumer protection

considerations applicable to wellness and dietary supplement products, InYou Wellness

does not accept returns of products once delivered.

17.2 Customers acknowledge and agree that dietary supplements and wellness products

cannot be safely resold after delivery and therefore are not eligible for return except in

circumstances specifically approved by the Company.

17.3 This policy helps protect the safety and integrity of all products supplied to Customers.18. REPLACEMENT POLICY

18.1 Replacement requests may be considered only under the following circumstances:

  • Incorrect product delivered
  • Product received in damaged condition
  • Product received in tampered condition
  • Product missing from shipment
  • Manufacturing defect verified by the Company

18.2 Customers must notify Customer Support within 48 hours of delivery.

18.3 The Company may request:

  • Photographs
  • Videos
  • Packaging images
  • Batch details
  • Invoice copy
  • to facilitate investigation.

18.4 Replacement approval shall be at the sole discretion of the Company after review of the

submitted information.

18.5 The Company reserves the right to reject fraudulent or abusive replacement requests.

19. PRODUCT USAGE

19.1 Customers agree to use Products strictly in accordance with:

  • Product label instructions
  • Usage directions
  • Recommended serving size
  • Storage instructions
  • Safety warnings

19.2 Customers should not exceed recommended daily usage unless advised by a qualified

healthcare professional.

19.3 Products should be stored in accordance with the storage conditions mentioned on

product packaging.20. AGE RESTRICTION

20.1 Products sold through the Website are intended for adults.

20.2 Individuals below 18 years of age should use Products only under parental supervision

and appropriate medical guidance where applicable.

20.3 Certain Products may be specifically intended only for adults above eighteen (18)

years.

21. HEALTH WARNINGS

Customers should consult a qualified healthcare professional before using any Product if

they:

  • are pregnant;
  • are planning pregnancy;
  • are breastfeeding;
  • have any chronic illness;
  • are undergoing medical treatment;
  • are taking prescription medication;
  • have undergone recent surgery;
  • suffer from food allergies or sensitivities.

22. NO MEDICAL ADVICE

Nothing contained on the Website shall be interpreted as:

  • medical advice;
  • diagnosis;
  • prescription;
  • medical consultation;
  • therapeutic recommendation.
  • Website content is intended solely for informational and educational purposes.

23. RESULTS MAY VARY23.1 Individual results from wellness products vary depending upon several factors

including:

  • Age
  • Gender
  • Lifestyle
  • Medical history
  • Hormonal profile
  • Nutritional status
  • Existing health conditions
  • Consistency of product usage
  • Dietary habits
  • Physical activity

23.2 No guarantee is provided regarding specific health outcomes or timelines.

24. PRODUCT CLAIMS

24.1 Statements made regarding Products are intended to describe nutritional or wellness

support and should not be interpreted as claims relating to the diagnosis, treatment, cure,

mitigation, or prevention of diseases unless expressly permitted under applicable law.

24.2 Customers should always rely on qualified healthcare professionals for medical advice

relating to any disease or medical condition.

25. THIRD-PARTY INFORMATION

The Website may contain educational articles, blogs, research summaries, or external

references for informational purposes.

Such content:

  • does not constitute medical advice;
  • may change over time;
  • should not replace consultation with qualified healthcare professionals.

The Company does not warrant the completeness or continued availability of third-party

resources.26. CUSTOMER RESPONSIBILITIES

Customers agree:

  • to provide accurate personal information;
  • to maintain confidentiality of their account credentials;
  • not to misuse the Website;
  • not to upload unlawful or harmful content;
  • not to interfere with Website functionality;
  • not to engage in fraudulent transactions;
  • not to attempt unauthorized access to Company systems.

Any misuse may result in suspension of access, cancellation of orders, and legal action

where appropriate.

27. INTELLECTUAL PROPERTY RIGHTS

27.1 Unless otherwise expressly stated, all intellectual property rights relating to the Website

and its contents are owned by or licensed to PURE SUPPLEMENTS PRIVATE LIMITED.

This includes, without limitation:

  • INYOU WELLNESS brand name
  • Logos
  • Product names
  • Product formulations (to the extent protected by law)
  • Website design
  • Product images
  • Videos
  • Graphics
  • Icons
  • Product descriptions
  • Educational articles
  • Blogs
  • Marketing material
  • Software
  • Source code
  • Databases

27.2 Nothing contained on the Website grants any license or right to use the Company's

intellectual property without prior written permission.

27.3 Customers shall not:

  • Reproduce product descriptions
  • Use trademarks
  • Download images for commercial purposes
  • Create derivative works
  • Reverse engineer software

Use automated scraping tools without written permission.

28. USER CONTENT, REVIEWS &

TESTIMONIALS

28.1 Customers may voluntarily submit:

  • Reviews
  • Ratings
  • Comments
  • Testimonials
  • Suggestions
  • Product feedback
  • Images
  • Videos

28.2 By submitting such content, Customers grant the Company a worldwide, royalty-free,

perpetual, irrevocable, transferable, and non-exclusive licence to use, reproduce,

publish, display, adapt, distribute, and promote such content for business, marketing,

educational, and customer communication purposes, subject to applicable law.

28.3 Customers confirm that submitted content:

  • is truthful;
  • does not infringe third-party rights;
  • is not defamatory, obscene, abusive, misleading, unlawful, or harmful.

28.4 The Company reserves the right to moderate, edit, reject, or remove any content at its

sole discretion.

29. PROMOTIONS, OFFERS & COUPONS

29.1 Promotional campaigns are governed by their respective terms.

29.2 The Company reserves the right to:

  • Modify offers
  • Withdraw offers
  • Refuse coupon usage
  • Cancel promotional campaigns
  • Limit redemption
  • without prior notice.

29.3 Coupons cannot be:

  • exchanged for cash;
  • transferred;
  • combined with prohibited promotions;
  • used after expiry.

29.4 Abuse of promotional offers may result in cancellation of orders and suspension of

customer accounts.

30. FRAUD PREVENTION

The Company actively monitors transactions to prevent:

  • Identity theft
  • Payment fraud
  • Coupon abuse
  • Fake accounts
  • Reseller misuse
  • Unauthorized commercial purchases

Orders suspected of fraudulent activity may be:

  • delayed;
  • verified;
  • cancelled;
  • reported to relevant authorities where required by law.

31. PRODUCT AUTHENTICITY

InYou Wellness makes reasonable efforts to ensure that all products sold through the

Website are genuine and sourced through authorized manufacturing and distribution

channels.Customers are encouraged to purchase products only through:

  • Official Website
  • Authorized marketplaces
  • Approved distribution partners

The Company shall not be responsible for counterfeit products purchased through

unauthorized sellers.

32. DISCLAIMER OF WARRANTIES

Except as expressly stated under applicable law:

  • Products are provided on an "as available" basis.
  • Website services are provided on an "as is" basis.

The Company does not warrant that:

  • the Website will operate uninterrupted;
  • the Website will be error-free;
  • servers will remain free from viruses;
  • information will always remain complete or current.

33. LIMITATION OF LIABILITY

To the maximum extent permitted by law, PURE SUPPLEMENTS PRIVATE LIMITED shall

not be liable for any:

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  • indirect damages;
  • incidental damages;
  • special damages;
  • consequential damages;
  • loss of profits;
  • business interruption;
  • loss of goodwill;
  • data loss;
  • opportunity loss;
  • emotional distress,
  • arising from:
  • use of the Website;
  • use or misuse of Products;
  • delayed deliveries;
  • third-party service failures;
  • payment gateway issues;

internet interruptions.

Nothing in these Terms limits statutory rights available under applicable consumer laws.

34. INDEMNITY

Customers agree to indemnify and hold harmless PURE SUPPLEMENTS PRIVATE

LIMITED, its directors, officers, employees, affiliates, service providers, and partners against

any losses, claims, liabilities, damages, costs, or expenses arising from:

  • breach of these Terms;
  • misuse of the Website;
  • violation of applicable laws;
  • infringement of third-party rights;
  • fraudulent activities.

35. FORCE MAJEURE

The Company shall not be liable for failure or delay in performing obligations due to events

beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Pandemic
  • Epidemic
  • Government restrictions
  • Labour disputes
  • Power failures
  • Internet outages
  • Transportation disruptions
  • War
  • Civil unrest
  • Cyber-attacks

Acts of God36. PRIVACY

Customer personal information is collected, processed, stored, and protected in accordance

with the InYou Wellness Privacy Policy and applicable Indian laws, including the Digital

Personal Data Protection Act, 2023.

Customers are encouraged to read the Privacy Policy before using the Website.

37. THIRD-PARTY SERVICES

The Website may integrate services provided by third parties, including:

  • Payment gateways
  • Logistics providers
  • Analytics providers
  • Marketing platforms
  • Customer communication tools

The Company is not responsible for the independent privacy practices or operational policies

of such third-party service providers.

38. CHANGES TO WEBSITE OR

PRODUCTS

The Company reserves the right, at any time and without prior notice, to:

  • modify Website content;
  • discontinue Products;
  • introduce new Products;
  • update formulations where permitted;
  • revise pricing;
  • update packaging;
  • improve Website functionality.

39. MODIFICATIONS TO THESE TERMSThe Company reserves the right to revise these Terms periodically.

Revised Terms become effective upon publication on the Website unless otherwise stated.

Continued use of the Website constitutes acceptance of the revised Terms.

40. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India.

41. DISPUTE RESOLUTION

The Company encourages Customers to first contact Customer Support for amicable

resolution of any concerns.

Where disputes cannot be resolved mutually, they shall be addressed in accordance with

applicable Indian laws.

Nothing in these Terms limits any statutory remedies available to consumers under

applicable law.

42. JURISDICTION

Subject to applicable law, courts located in Gurugram, Haryana, shall have exclusive

jurisdiction over disputes arising out of or relating to these Terms, the Website, or

transactions with the Company.

43. SEVERABILITY

If any provision of these Terms is held invalid or unenforceable by a competent court, the

remaining provisions shall continue in full force and effect.44. WAIVER

Failure by the Company to enforce any provision shall not constitute a waiver of its rights.

45. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Shipping Policy, Cancellation & Replacement

Policy, Cookie Policy, and other published policies, constitute the complete agreement

between the Customer and PURE SUPPLEMENTS PRIVATE LIMITED regarding the use of

the Website.

46. CUSTOMER SUPPORT

For any questions, concerns, complaints, or policy-related inquiries, customers may contact:

Customer Support Email

care@inyouwellness.com

Customer Care Number

080-47361616

Marketed By

PURE SUPPLEMENTS PRIVATE LIMITED

47. GRIEVANCE REDRESSAL

Customers may submit grievances relating to products, services, privacy, or Website usage

through the above customer support channels.

The Company will make reasonable efforts to acknowledge and address genuine grievances

within a reasonable timeframe in accordance with applicable law.

48. EFFECTIVE DATEThese Terms & Conditions are effective from the date published on the Website and remain

in force until amended or replaced.