INYOU WELLNESS
PRIVACY POLICY
Version 1.0
Effective Date:1 June 2026
Applicable Law: Digital Personal Data Protection Act, 2023 (India), Information Technology
Act, 2000, Consumer Protection (E-Commerce) Rules, 2020
1. INTRODUCTION
PURE SUPPLEMENTS PRIVATE LIMITED ("InYou Wellness","Company","we","us") respects your privacy and is committed to protecting your personal information."our", or
This Privacy Policy explains how we collect, use, store, process, share, and safeguard your
personal information when you visit www.inyouwellness.com, purchase our products,
interact with our customer support, or otherwise use our services.
By accessing or using our Website, you acknowledge that you have read and understood
this Privacy Policy.
2. COMPANY DETAILS
Website:
www.inyouwellness.com
Marketed By:
PURE SUPPLEMENTS PRIVATE LIMITED
Customer Care:
080-47361616
Customer Support:
care@inyouwellness.com3. INFORMATION WE COLLECT
Depending upon your interaction with the Website, we may collect the following categories of
information.
A. Personal Information
- Name
- Mobile Number
- Email Address
- Shipping Address
- Billing Address
- PIN Code
- State
- City
B. Order Information
- Purchased products
- Order history
- Transaction value
- Delivery information
- Replacement requests
- Cancellation history
C. Payment Information
Payments are processed through secure third-party payment gateways.
We do not store:
- Credit Card Numbers
- Debit Card Numbers
- CVV
- UPI PIN
- Internet Banking Passwords
- Payment gateways process financial information in accordance with their own privacy
- policies.D. Technical Information
- When you use our Website we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating System
- Website usage data
- Pages visited
- Time spent
- Clickstream information
E. Marketing Information
Where permitted by law, we may collect your preferences relating to:
- Email subscriptions
- SMS communication
- WhatsApp communication
- Promotional campaigns
- Product interests
4. HOW WE COLLECT INFORMATION
We collect information when you:
- Register an account
- Place an order
- Subscribe to newsletters
- Contact Customer Support
- Participate in surveys
- Enter contests
- Submit reviews
- Browse the Website
- Interact with advertisements
- Use chat support
5. PURPOSE OF COLLECTIONWe process your information for legitimate business purposes including:
Order Management
- Processing orders
- Payment verification
- Shipping
- Delivery
- Customer support
Customer Service
- Responding to enquiries
- Complaint resolution
- Replacement requests
- Product assistance
Website Improvement
- Analytics
- Performance monitoring
- User experience improvements
- Security enhancements
Marketing
Where you have consented or where otherwise permitted by law:
- Product updates
- Promotional offers
- Educational content
- Wellness newsletters
- New launches
- You may unsubscribe at any time.
Regulatory ComplianceTo comply with:
- Applicable laws
- Court orders
- Government directions
- Tax requirements
- Consumer protection obligations
6. LEGAL BASIS FOR PROCESSING
We process your personal data based on:
- Your consent
- Performance of a contract (processing your order)
- Compliance with legal obligations
- Legitimate business interests, where permitted under applicable law
7. COOKIES
The Website uses cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Enable shopping cart functionality
- Measure Website traffic
- Personalize content
- Improve security
- Customers may modify browser settings to disable cookies; however, certain Website
- features may not function properly.
8. THIRD-PARTY TOOLS
The Website may use trusted third-party platforms including:
- Payment gateways
- Courier partners
- Analytics providers
- Marketing platforms
- Customer engagement tools
- Cloud hosting providers
These service providers receive only the information necessary to perform their services and
are expected to protect it in accordance with applicable legal requirements.
9. GOOGLE ANALYTICS
We may use Google Analytics to understand how visitors use our Website.
Google Analytics may collect:
- Device information
- Browser information
- Website behaviour
- Session duration
- Traffic sources
This information helps us improve Website performance and customer experience.
10. META PIXEL & ADVERTISING
TECHNOLOGIES
We may use Meta Pixel and similar technologies to:
- Measure advertising effectiveness
- Show relevant advertisements
- Understand Website interactions
- Improve marketing campaigns
These technologies may collect browser and usage information in accordance with the
respective providers' policies.
11. EMAIL, SMS & WHATSAPP
COMMUNICATIONWith your consent or where otherwise permitted by law, we may send:
- Order updates
- Shipping notifications
- Product information
- Wellness education
- Promotional offers
You may opt out of promotional communications at any time. Transactional communications
related to your orders may still be sent where necessary.
12. SHARING OF INFORMATION
We do not sell your personal information.
We may share information only where necessary with:
- Logistics partners
- Payment processors
- Technology service providers
- Customer support vendors
- Professional advisors
- Government authorities, when legally required
- Such sharing is limited to what is reasonably necessary for the stated purpose.
13. DATA RETENTION
We retain personal information only for as long as necessary to:
- Fulfil the purposes described in this Policy
- Meet legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Enforce agreements
- Thereafter, information will be securely deleted or anonymized where appropriate.
14. DATA SECURITYWe implement reasonable technical and organizational safeguards to protect personal
information from unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage
is completely secure. Accordingly, we cannot guarantee absolute security.
15. YOUR RIGHTS
Subject to applicable law, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information, where applicable
- Withdraw consent for certain processing activities
- Update your communication preferences
- Raise concerns regarding the handling of your personal information
- Requests may be submitted through the contact details provided below.
16. CHILDREN'S PRIVACY
Our Website is intended for adults.
We do not knowingly collect personal information from children without appropriate
authorization where required by law.
If we become aware that personal information relating to a child has been collected
inappropriately, we will take reasonable steps to delete such information.
17. THIRD-PARTY LINKS
The Website may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party websites. Users
should review the privacy policies of such websites before sharing personal information.18. POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in our business,
technology, legal requirements, or services.
The revised version will be published on the Website with an updated effective date.
Continued use of the Website after publication of the revised Policy constitutes acceptance
of the updated terms.
19. GRIEVANCE & PRIVACY CONTACT
For questions regarding this Privacy Policy, your personal information, or privacy-related
concerns, please contact:
Customer Support Email:
care@inyouwellness.com
Customer Care Number:
080-47361616
PURE SUPPLEMENTS PRIVATE LIMITED
We will make reasonable efforts to respond to genuine privacy-related requests in
accordance with applicable law.
20. GOVERNING LAW
This Privacy Policy shall be governed by the laws of India.
Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the
competent courts at Gurugram, Haryana, subject to applicable law.