Privacy Policy

Effective Date: 22nd February 2024

This Privacy Policy describes how Pure Supplements Private Limited, operating as Inyou, ("Inyou", "we", "us", or "our") collects, uses, and shares information about you when you visit our website, www.inyouwellness.com, or use our services (collectively, the "Website").

Information We Collect:

We collect information about you in two primary ways: information you provide directly and information we collect automatically.

Information You Provide Directly:

  • Account Information: When you create an account on the Website, we collect your name, email address, phone number, and password. 
  • Order Information: When you place an order, we collect your shipping and billing address, payment information, and order details.
  • Feedback and Reviews: When you submit feedback, reviews, or comments, we collect the content you submit and any associated information, such as your name and email address. 
  • Contact Information: When you contact us through the Website, email, phone, or other means, we collect your name, email address, phone number, and the content of your message. 

Information We Collect Automatically:

  • Device Information: We collect information about your device, such as your browser type, operating system, IP address, language preferences, and device identifiers. 
  • Usage Information: We collect information about your activity on the Website,such as the pages you visit, the products you view, and the searches you perform.
  • Cookie Information: We use cookies and similar tracking technologies to collect information about your browsing activity on the Website. You can learn more about how we use cookies in our Cookie Policy. 

How We Use Your Information:

We use the information we collect about you to:

  • Process your orders and provide you with customer service.
  • Send you marketing and promotional communications, if you opt-in
  • Personalize your experience on the Website.
  • Operate and improve the Website and our services.
  • Analyze trends and user behavior.
  • Comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with the following third parties:

  • Service providers who help us operate the Website and provide our services, such as payment processors, shipping companies, and marketing agencies.
  • Law enforcement agencies and other government officials, if required by law
  • Other third parties with your consent.

Data Security:

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

Your Choices:

You have choices regarding your information:

  • You can create an account or make purchases without providing certain information, but this may limit your ability to use some features of the Website.
  • You can opt out of receiving marketing emails from us by clicking on the "unsubscribe" link at the bottom of any marketing email we send you.
  • You can manage your cookie preferences through your browser settings.
  • You can request access to, correction of, or deletion of your personal information by contacting us.

Children's Privacy:

The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to This Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review the Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us:

Email: care@inyouwellness.com

Phone: +91 8448169000

Address: Pure Supplements Private Limited, 114, Good Earth City Centre, Sector 50, Gurgaon, Haryana, India 122018

Terms and Condition

Effective Date: 22nd February 2024

Introduction:

Welcome to the Inyou Wellness website ("Website"). This document outlines the terms and conditions ("Terms") governing your use of the Website and any services offered by Pure Supplements Private Limited ("Inyou", "we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Website.

1. Eligibility:

You must be at least 18 years old to access or use the Website. By accessing or using the Website, you represent and warrant that you are of legal age to do so and meet all other eligibility requirements.

2. User Account:

You may create an account on the Website to purchase products and access certain features. You are responsible for maintaining the confidentiality of your account information and password and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

3. Products and Orders:

The Website offers a variety of sexual wellness supplements. All product descriptions and information are provided for informational purposes only and should not be construed as medical advice. You are responsible for choosing products that are appropriate for your individual needs. We reserve the right to refuse any order for any reason.

4. Payment:

We accept various payment methods as displayed on the Website. You agree to pay for all products you purchase, including any applicable taxes and shipping charges. We reserve the right to modify our payment methods and pricing at any time.

5. Shipping:

We ship orders to most Indian addresses. Shipping costs and estimated delivery times are displayed during checkout. We are not responsible for any delays or lost shipments caused by third-party shipping companies.

6. Returns and Refunds:

You may return most unopened and unused products within 30 days of purchase for a full refund. Please contact us for return instructions. We reserve the right to refuse returns for any reason.

7. Disclaimer:

The information and products offered on the Website are provided "as is" without any warranties, express or implied. We do not claim that the information or products will be effective for any specific purpose. You agree to use the Website and products at your own risk.

8. Limitation of Liability:

Inyou will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Website or products, even if we have been advised of the possibility of such damages.

9. Limitation of Liability:

The Website and all content, including but not limited to text, graphics, logos, images, and software, are protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise exploit any of the content without our prior written consent.

10. User Conduct:

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website to:

  • Post or transmit any unlawful, threatening, abusive, harassing, defamatory,obscene, or racially or ethnically offensive material.
  • Interfere with or disrupt the Website or any servers or networks connected to the Website.
  • Violate any applicable laws or regulations.

11. Termination:

We may terminate your access to the Website for any reason, at any time, and without notice.

12. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of India.

13. Entire Agreement:

These Terms constitute the entire agreement between you and Inyou regarding your use of the Website.

14. Changes to Terms:

We may revise these Terms at any time, without notice. By using the Website after we post changes to these Terms, you agree to accept the revised terms.

15. Contact Us:

If you have any questions about these Terms, please contact us at care@inyouwellness.com. Please note: This is a sample Terms and Conditions document and may not be suitable for your specific needs. You should consult with an attorney to ensure that the Terms are appropriate for your business and comply with all applicable laws and regulations.

Additional Considerations for Sexual Wellness Supplements:

  • Include a disclaimer that the information and products on the Website should not be construed as medical advice and that users should consult with a healthcare professional before using any products.
  • Make it clear that the products are not intended to diagnose, treat, cure, or prevent any disease.
  • Include warnings about potential side effects and interactions with other medications.
  • Consider requiring users to agree to a separate disclaimer and consent form before purchasing any products.

Return and Refund Policy

Effective Date: 22nd February 2024

This Return & Refund Policy outlines the conditions under which you can return items purchased from our website, www.inyouwellness.com (the "Website"). Please read this policy carefully before making a purchase.

Return Policy:

Non-Returnable Products:

Due to hygiene and safety concerns, the following products are non-returnable and non-refundable:

  • Opened or partially used sexual wellness supplements
  • Lubricants
  • Condoms
  • Pregnancy tests
  • Fertility kits
  • Any other product clearly marked as non-returnable on the product page

Returnable Products:

All other unopened and unused products purchased from our website can be returned within 7 days of delivery for a full refund, excluding original shipping charges.

Process for Returning an Item:

1. Contact our customer service team by phone at +91 8448169000 or by email at care@inyouwellness.com within the 7-day return window.

2. Provide your order number, the item(s) you wish to return, and the reason for your return.

3. Our customer service team will provide you with a return authorization number (RAN) and return instructions.

4. Pack the unopened and unused item(s) in the original packaging, including all tags and accessories.

5. Clearly mark the RAN on the outside of the package.

6. Ship the package back to us using a trackable shipping method.

7. Please note that you are responsible for the return shipping costs.

Refunds:

Once we receive your return and verify that it meets the return criteria, we will issue a full refund to your original payment method within 7 business days. Please note that depending on your bank or credit card company, it may take an additional 3-5 business days for the refund to appear in your account.

Damaged Products:

If you receive a damaged product, please contact our customer service team immediately at +91 8448169000 or care@inyouwellness.com. We will arrange for a replacement or a full refund, including return shipping costs.

Disclaimer:

This Return & Refund Policy is subject to change without prior notice. We encourage you to periodically review this policy for any updates.

Contact Us:

If you have any questions about this Return & Refund Policy, please contact us by phone at +91 8448169000 or or by email at care@inyouwellness.com.

Additional Notes:

  • This document is intended to provide a general overview of our Return & Refund Policy. In the event of any conflict between this document and the terms and conditions on our website, the terms and conditions on our website shall prevail.
  • We recommend that you consult with a healthcare professional before using any of our products.
  • We are not responsible for any adverse effects that may result from the use of our products.

Shipping Policy

Effective Date: 22nd February 2024

Welcome to Inyou Wellness! We are committed to providing you with discreet and timely delivery of your sexual wellness supplements. This shipping policy outlines our current procedures and helps you understand what to expect when placing an order.

Please note: This document is for informational purposes only and is subject to change without notice. Pure Supplements Private Limited reserves the right to update this policy at any time.

Order Processing:

  • We strive for same-day order processing for all orders placed before 12 PM IST.
  • Orders placed after 12 PM IST will be processed the next business day.
  • We will send a confirmation email with your order details and estimated delivery timeframe once your order is processed.

Delivery Timelines:

  • We offer expedited delivery within 1-3 working days across major Indian cities.
  • Delivery timeframes may vary for remote locations or during peak seasons.
  • You will receive a tracking number via email once your order is shipped.

Shipping Costs:

  • Shipping costs are calculated based on your order total and delivery location.
  • Real-time shipping rates will be displayed during checkout.
  • We offer free shipping on orders above a certain amount (to be specified by you).

Cash on Delivery (COD00):

  • We offer COD as a payment option for your convenience.
  • Additional COD charges may apply, as per the chosen courier service.

Non-Returnable Products:

  • Due to the nature of our products and hygiene concerns, we do not accept returns on any opened or used items.
  • We only accept returns for unopened and unused items within 7 days of delivery,subject to our return policy (to be linked separately).

Contact Us:

If you have any questions about your order or our shipping policy, please feel free to contact us:

Disclaimer:

Inyou Wellness is not responsible for any delays or disruptions in delivery caused by unforeseen circumstances, including but not limited to:

  • Acts of God (natural disasters, etc.)
  • Carrier delays or errors
  • Customs clearance procedures
  • Incorrect or incomplete shipping information provided by the customer

Thank you for choosing Inyou Wellness! We hope this shipping policy clarifies our procedures and ensures a smooth delivery experience.


Additional Information:

  • You are encouraged to carefully review our full return and refund policy (to be linked separately) before placing an order.
  • We may update this shipping policy from time to time, so please check back regularly for any changes.

InYou 100% Money Back Guarantee - Terms & Conditions

Effective Date: 22nd February 2024

This policy applies to both online and offline purchases of InYou’s sexual wellness supplements.

Guarantee:

InYou offers a 100%money-back guarantee on all its sexual wellness supplements. This guarantee allows you to try our products for a sustained period to experience their potential benefits.

Eligibility:

  • This guarantee is only valid for the first purchase of a full 5-month supply & consumption of any InYou supplement.
  • Subsequent purchases or individual monthly supplies are not included.

Conditions:

  • To be eligible for the money-back guarantee, you must:
    • Follow the recommended daily dosage as advised on the product label and as suggested by healthcare professionals.
    • Maintain consistent use for the full 5 months. Prematurely stopping to use may impact the results.
    • Provide proof of purchase (receipt, order confirmation email etc.)
    • Complete a short feedback form detailing your experience with the product(s).

Ineligible Products:

  • This guarantee does not apply to bundles or trial packs.

Returns Process:

  1. Contact InYou Customer Support within 14 days (about 2 weeks) of completing the 5-month supply.
  2. Provide proof of purchase and details of your experience with the product(s) using the feedback form. Or InYou support staff will help you retrieve your purchase history if you have used the same contact number or email address for purchase.
  3. Once your eligibility is confirmed, InYou will provide instructions for returning any unused portions of the product(s).
  4. Upon receiving the returned product(s), InYou will issue a full refund for the purchase price (excluding tax) within 14 business days.

Disclaimer:

Individual results may vary. Sexual wellness supplements are intended to support overall health and well-being. They are not a guaranteed cure for any medical condition.

Additional Information:

  • InYou reserves the right to modify or discontinue this guarantee at any time without prior notice.
  • This guarantee is void if the product is misused, abused, or tampered with.
  • This guarantee is offered in addition to your statutory rights (which may vary depending on your location).

By purchasing InYou products, you agree to these terms and conditions.

Offline Purchases:

  • Customers who purchase InYou products from offline retailers should keep their receipt for proof of purchase.
  • You can initiate the return process by contacting InYou customer support directly. They may be asked to provide the retailer's name and location for verification purposes.

Contact Us:

If you have any questions regarding this 100% Money Back Guarantee, please feel free to contact us: